24/7 Incoming Calls
Answer customer calls around the clock without relying on office hours.
FLAGSHIP AI PRODUCT
AI Voice Contact Center
An intelligent, 24/7 voice assistant that answers customers naturally, understands their questions, completes routine tasks and hands over to your team when human support is needed.
HOW A CALL FLOWS
From ringing phone to resolved request.
The same logic runs on every call, every hour of every day.
LIVE CALL PIPELINE
Inbound call received
Customer speaks naturally — no menu tree required.
01Understand customer intent with an LLM
02Match intent to an available action: book, inform, ticket, notify
03Execute the action against calendar, CRM or ERP
04Send SMS / email confirmation to the customer
05Escalate to a human agent when the situation requires it
CAPABILITIES
What the AI Voice Center handles.
Natural AI Voice
Have natural, conversational interactions powered by modern voice AI.
LLM-Powered Understanding
Understand customer questions, intent and context instead of relying only on fixed menus.
Appointment Booking
Book appointments directly into Google Calendar or Microsoft Calendar.
SMS & Email Confirmations
Automatically send confirmations and follow-up messages after customer interactions.
Automatic Ticket Creation
Create support tickets from conversations and route them into your service workflow.
Human Handover
Transfer calls to the right human agent whenever escalation is required.
Multi-Language Support
Support customers across multiple languages and markets.
Call Recording & Summaries
Capture calls and generate conversation summaries for faster follow-up and reporting.
CRM / ERP Integration
Connect the voice center to your CRM or ERP through APIs, including platforms such as Epicor.
OptionalCOMMON QUESTIONS
Before you request a demo.
Does it replace my team, or work alongside them?
It's built to work alongside your team. Routine requests — bookings, status checks, simple questions — are resolved automatically. Anything that needs judgment, negotiation or a familiar voice is handed to a human agent with full conversation context.
Which calendars and systems does it connect to?
Appointment booking works with Google Calendar and Microsoft Calendar out of the box. CRM/ERP integration, including platforms such as Epicor, is available as an optional add-on through API connections.
What happens after a call ends?
Depending on the outcome, the system can send SMS or email confirmations, create a support ticket, and generate a call summary for your team's records and reporting.
Can it support customers in more than one language?
Yes — the assistant supports multiple languages, so a single deployment can serve customers across different markets.
SEE IT ON A REAL CALL FLOW
Request a demo built around your use case.
We'll walk through how the AI Voice Center would handle your actual customer scenarios.